The complete process summarise as below along with process architecture & video presentation. User Side(Cognitive ChatBot) - ChatBot asks customer/user to Input Pancard, Aadhaar details - ChatBot asks customer/user to Upload Pancard and Aadhaar copy (PDF) to FTP - ChatBot asks customer/user to Input Aadhaar OTP from user - ChatBot provide all data to RPA Bot via API - ChatBot provide account information to customer provided by RPA Bot via API Backend (RPA) - RPA Bot Open eKYC webApp - RPA Bot Enter Aadhaar & PAN - RPA Bot Validate Aadhaar with OTP - RPA Bot Fetch Aadhaar detail - RPA Bot Download PDF from FTP - RPA Bot Open Download Aadhaar PDF - RPA Bot Match Aadhaar Detail with PDF using OCR - RPA Bot Submit Form to eKYC App - RPA Bot Submit Data to CRM and BackOffice systems to generate new account code. - RPA Bot provide customer account information to ChatBot via API https://lnkd.in/faEjXxw #Robotics process #automation #ArtificialIntelligence For more details ...
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